Ebay headache: Overseas buyer claiming “Item Not Received”

The summer heat is no joke and I’m most happy with the cotton shirts I have in my closet. I could have acquired more before and I’m left circulating the same shirt and polo shirt over and over again. That’s why I was extremely happy when I got this white shirt from Mon’s grandma and Laylay on my birthday last week. I still have to use the clothing allowance we have in the office and when I get extra money, I’ll spend all of them on cotton T-shirts and polo shirts — one in every color. =D

Oxygen shirt, brick pants, Yves Saint Laurent white patent sneakers and Prada nylon and saffiano messenger

Anyway, at the back of my mind, I had a feeling that something seriously bad will happen with one of the items I have sent overseas earlier this month via Registered Mail of PhilPost. One buyer (of a bag) has filed an “Item Not Received” case against me on Ebay 12 days after I have sent her item in April 3. That was not even two weeks since I have sent it and she was pretty much informed of the transit time, as indicated in the auction, as well as my (one-way) correspondences with her uopn sending the item. It mentions that shipping might take “more or less two weeks”, so I was baffled on how quick she was to jump the gun in opening a dispute.

An Ebay 'Item Not Received' case

The tracking in PhilPost’s website was faulty and delayed, and I was excpecting that tracking information will get updated once the item reaches U.S. soil and it may take some time. I have also informed the buyer about this and I’m quite exasperated of her impatience. =/ I know the item will eventually arrive in her homestate and I did not know what will happen to my bag and money once she gets her refund. And of course, Ebay ruled in her favor and it was no surprise that the funds were taken out of my PayPal account. The reason: I allegedly did not provide a valid tracking information and there was no movement in tracking. I was gobsmacked.

There you are, the tracking number from PhilPost finally working  in USPS' website

I have half-heartedly accepted the outcome as selling internationally on Ebay.com is always a great risk. I also not made adequate research on every possible scenario that might happen, nor asked around about insuring the item in case it gets lost. Very expensive lesson, especially I had to take the shipping fee out of my own pocket because my funds are normally held for 21 days because of inadequate selling history. I have lamented this issue over a forum and was then happy to receive words of encouragement from some of the members. At their urging/curiosity, I followed up in the tracking and was happy to see that there was already movement in the tracking. It took me some time to process what was happening and thought of the best way to respond to this development. I contacted Ebay, explained the situation and hoped they would reverse the decision and give my funds back. Ugh.

From YSL, with love!

Today is Valentine’s Day and the first thing I did before going home afterwork was to buy flowers for my mother and sister. In front of the Immaculation Conception Church in Marikina, there were already several rows of flower vendors selling single long-stemmed roses, up to bouquets with elaborate presentations. I began haggling for the price to be lowered and I finally reached an agreement with one of the vendors when I mentioned I’d be getting two. My mother and sister were very happy this morning when they saw the roses.

Three roses for my mother and sister on Valentine's Day

Last Friday, I was watching a pair of shoes on Ebay.ph and I was hoping I could snipe bid on it — a pair of black Lanvin suede with patent toe sneakers.  But for whatever reason, I completely forgot about the auction ending last Monday evening and I was really heartbroken on not being able to at least take a shot in bidding for it.

A pair of Lanvin suede and patent sneakers

(Photo from the Ebay.ph seller)

So yesterday, I decided on a whim to browse auctions in Sulit.com.ph. I was not particularly looking for a particular item, as it was just an online window shopping.

And then I saw a pair of Yves Saint Laurent sneakers, listed by a seller from Binondo. Unfortunately, it was already reserved for another buyer and it was clearly not my lucky day. But I still asked the seller via text message if the item was still available and he replied within a few minutes.

He said that it was already reserved to a buyer from Bacolod but he was still not able to pay. I immediately jumped on the opportunity and eventually secured the pair of sneakers! My apologies to you, the supposed-buyer for whatever inconvenience I might have caused you in getting the pair. It was still the call of the seller and I hope you get to find another pair soon. =/

I met up with the seller and it did not took very long for our transaction to finish. In the vernacular, we call that kaliwaan and it was done in less than a minute.

I was really anxious of the size because looking at its online photos, the size might be larger from what I normally wear. The other pair of YSL  sneakers I currently have was already about half-a-size bigger, which was okay. But the one above might be about a size and half bigger and may be a bit umanageable.

But surprisingly, the sneakers fit nicely when I tried it on, and it was just about a size bigger. Thank goodness!

The sneakers were still in good condition, with no rips or tears in any of the leather and canvas parts. But of course, suede tends to react differently towards humidity and it is showing some signs of ‘reaction’, but it was still nevertheless gorgeous.

A box of tikoy from the online seller

As an added bonus, he even gave me a box of tikoy! Still a Happy Chinese New Year to me! That was very gracious of him. =D

(Photo from Highsnobiety.com)

The curious me opened Google and tried searching more info about the shoes. After several searches, I was able to find out that these were the Spring/Summer collection of five years ago and Highsnobiety.com even did an article about them here from way back in March 2009.

I’m beginning to think that my luck may not lie in raffle draws, or anything that requires waiting for an opportunity to come, rather than working hard in painstakingly combing online auctions and persuading people for a particular item. I’m not that unlucky, then.